Lesson 1: Medicaid 101

The most successful and compliant providers in North Carolina are the ones who have a base understanding of the Medicaid program and the resources to turn to if they need help.

Find the Quick Reference Guide under the Resources page.

Please disregard the mention of quizzes and exams throughout the videos. Only newly enrolling Medicaid providers who are taking the official version of this training as part of their Provider Enrollment Application will have access to these assignments through PCG’s training site.

NOTICE

These training videos are brought to you by Public Consulting Group (PCG), on behalf of the North Carolina Division of Health Benefits (DHB). Under no circumstances will watching the training videos posted on this portal satisfy the training requirement of your Medicaid Provider Enrollment Application. If you have been instructed by GDIT to conduct online training, please contact the Public Consulting Group Enrollment Center by calling 1-877-522-1057, select option 1. A PCG representative will help you register for the correct course on our official training site.